Clínica São Marcos Improves Efficiency and Diagnostic Performance with Pixeon Solutions
PACS Pixeon Aurora, management through Pixeon Korus, and data analysis with BI Insights enabled increased efficiency and diagnostic accuracy at the institution.
Results Achieved
Improved diagnostic quality
through the use of a more robust, comprehensive, and reliable PACS that provides greater security in the viewing and interpretation of medical images.
Scheduling optimization
with smarter parameter settings and a reduced learning curve for operators, accelerating the training of new team members.
Greater real-time data visibility through BI
enabling predictive schedule adjustments based on daily demand and optimizing the use of available resources and time slots.
Automation of appointment confirmations via WhatsApp
reducing the need for manual agent intervention and, consequently, increasing team productivity.
Significant system stability
minimizing downtime and technical failures, ensuring greater continuity in care delivery and improving the patient experience.
Learn more
Clínica São Marcos is a leading diagnostic medicine center in Joinville, Santa Catarina.
Across its five units, the institution performs more than 18,000 exams per month, including MRI, nuclear medicine, CT scans, mammography, and others.
Challenge
Before implementing Pixeon’s solutions, Clínica São Marcos faced management difficulties due to a lack of organized data, inconsistent reports, absence of real-time indicators, and challenges in unifying information across its five units.
These issues limited analytical capacity and directly affected management and decision-making.
In addition, as operations expanded, the institution identified the need for a robust PACS with advanced capabilities to meet the clinic’s new demands.
Solution
Clínica São Marcos currently relies on several Pixeon solutions:
- PACS Pixeon Aurora – Award-winning PACS for visualization and distribution of radiological images.
- Pixeon Korus – Diagnostic medicine management platform.
- Pixeon BI Insights – Advanced business intelligence with operational, tactical, and strategic dashboards.
What Our Client Says
Clínica São Marcos
Pixeon stood out for offering a stable, modern platform with a high integration capacity, combined with a complete and efficient PACS.
These advances directly contribute to increased operational efficiency, reduced process failures, and better use of the clinic’s installed capacity, creating the conditions for more agile decision-making and consolidating BI Insights as a strategic tool for the sustainable growth of Clínica São Marcos.
Rodrigo Vendramini
Administrative Director of Clínica São Marcos
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