PACS Admin: Discover How an Assigned Professional Can Optimize Medical Imaging Management

The PACS Admin is the professional assigned by Pixeon to manage the PACS system (Picture Archiving and Communication System), as well as other products integrated into Pixeon’s solutions.

Through this role, it is possible to ensure both technical knowledge and experience in the healthcare field, along with proactivity and strategic vision, thus minimizing failures due to lack of knowledge and improving team communication. To better understand the role of this professional in your institution, we invite you to continue reading.

What is the Pixeon PACS Admin?

The PACS Admin is a specialist responsible for managing the PACSv system and other Pixeon solutions, such as Central de Informes and ClickVita. Their function is to resolve key system-related issues, delivering efficiency to workflow operations.

This is a professional dedicated to solving technical problems, promoting better system and internal communication management. As a result, they contribute to the management of strategic data for decision-making.

In practice, the PACS Administrator is a professional who significantly contributes to the enhanced performance of healthcare institutions through Pixeon’s solutions, and consequently improves the patient experience in diagnostic imaging centers, clinics, and hospitals.

How does the Pixeon PACS Admin service work?

When acquiring Pixeon solutions, you may choose to hire complementary services, such as that of a PACS Admin professional, meaning a specialist available during business hours, focused on resolving issues arising from interaction with PACS Aurora and its add-ons.

It is important to emphasize that the role of this specialist is not traditional technical support, but rather a strategic function. The PACS Admin provides support in several areas, including:

• System updates: installs new versions and correction patches, eliminating the need to contact technical support;
• User account creation and continuous training, especially for new staff, ensuring that there are no knowledge gaps;
• Guidance and collaboration with the institution’s IT team, although not focused on infrastructure;
• Documentation management: provides documentation on system configuration and operational procedures. In addition, they prepare performance and usage reports;
• Integration and storage management: implements policies and manages the storage and archiving system for images;
• Indicator creation: this strategic vision supports the decision-making process of the healthcare institution.

Read also: How Hospital Dona Helena optimized its processes with PACS Pixeon Aurora

Advantages of Having a Pixeon PACS Admin

Especially in situations where technical or bureaucratic issues may interfere with process development, the PACS Admin can become a valuable ally. An assigned professional facilitates processes and resolves problems swiftly, in addition to offering other advantages, such as:

Technical and Specialized Experience

The PACS Admin possesses product-specific and industry-specific knowledge, bringing expertise that significantly enhances medical imaging management. This contributes to increased productivity, as a dedicated professional reduces the time needed to resolve potential incidents.

Quality in Patient Care

The presence of a PACS Administrator ensures that technical problems that could, for example, affect the delivery of results or other essential services, are quickly resolved, thereby guaranteeing quality patient care.

Optimized Processes

The proactive performance of the PACS Admin optimizes internal processes, minimizing the need to frequently rely on the IT department. This way, the team can focus on other important technical infrastructure demands.

Download now: [eBook] 7 Secret Tools of Aurora PACS You Need to Know

Strategic Vision and Indicator Monitoring: A Distinguishing Feature of the Pixeon PACS Admin Specialist

The analysis of strategic indicators is essential to evaluate operational performance, clinical efficiency, and the quality of services provided. With a PACS Admin, access to this information is much simpler. See some of the indicators that this professional can help define and manage:

1. Average service time: measures the average time from patient arrival to exam completion, which helps evaluate operational efficiency and patient flow management capacity;
2. Exam recall rate: indicates the need to repeat exams due to technical or clinical issues, reflecting the technical quality and accuracy of the results;
3. Report turnaround time: evaluates the time required for reports to become available after exams are performed, directly impacting the speed of diagnosis and treatment initiation;
4. Report error rate: measures the accuracy of issued reports, directly affecting the trust of healthcare professionals and the quality of diagnosis;
5. Exam volume per period: monitors demand for imaging services over time, assisting in operational planning and resource allocation;
6. Average cost per exam: calculates the average cost associated with performing each study, optimizing financial management and pricing strategy.

Would you like to better understand how it works? Discover all the benefits of PACS Aurora and understand how a dedicated professional can support the strategic management of your healthcare institution.

About Pixeon

Pixeon is the company with the largest software portfolio for the healthcare market.

Our solutions serve hospitals, clinics, laboratories, and diagnostic imaging centers, covering both management (HIS, CIS, RIS, and LIS) and diagnostic processes (PACS and Laboratory Interface), ensuring high performance and top-tier management in healthcare institutions.

The HIS/CIS software for hospitals and clinics, Pixeon Smart, is a complete solution that integrates the entire institution into a single system. It is also certified with the highest level of digital maturity by SBIS (Brazilian Society of Health Informatics).

We already have over 3,000 clients in Brazil, Argentina, Uruguay, and Colombia, serving millions of patients annually through our platforms.

Want to know if Pixeon’s technologies offer everything you’ve always wanted for your hospital or clinic?

Request a commercial consultation and be amazed by everything our management system can provide!